Why can't I log in?

If you are having trouble logging into your account, try these suggestions.  First make sure you are on our main site here.

If you are on the correct site, try clearing your cookies and/or logging in on a different web browser.  One of these two solutions normally fixes the issue.  

One last thing you can do is make sure your operating system on your computer is up to date.  This can often cause issues with the site and logging in.  

Also, please note that often times workplaces have a block on that prevents users from logging into our site.  Try logging in on a home computer to see if that works.  

If you continue to have trouble after trying all of these suggestions, please contact our support team at support@hippoeducation.com or submitting a contact form on our site and we will be happy to assist you!