I need to reset my password

Can't log in? Forgot your password? We are here to help. You can reset your password anytime by clicking on "Forgot Your Password?" on the sign in page. Just enter the email address your Hippo account is under and we will automatically send you an email to set up a new password. 

If you have tried sending the reset password email and it's not coming through, make sure to check your spam folder as it sometimes ends up there. Still no luck? Try sending it again from a non-work network. Sometimes work internet connections have firewalls that get in the way of our emails going through.

If you've tried all of these tricks and you still haven't received the password reset email, reach out to our customer care team and we will be happy to help you out. You can reach us by emailing support@hippoeducation.com or submitting a contact form on our site.